Privacy Policy

Privacy Policy

Segal Aviation respects your privacy and is committed to protecting the personal information you share with us through our website, inquiry forms, and booking-related communication. This Privacy Policy explains how we collect, use, and manage information in connection with our travel and aviation services in Pakistan.

1. Information We Collect

We may collect information such as your name, email address, travel preferences, booking requirements, passport-related details submitted for travel processing, and any other information you provide when requesting travel support, visa assistance, Umrah arrangements, hotel reservations, or other services.

2. How We Use Information

Your information may be used to respond to inquiries, prepare quotations, process bookings, coordinate supplier requests, communicate updates, manage customer support, improve services, and maintain internal records connected to travel arrangements.

3. Sharing with Service Providers

Where necessary, we may share relevant booking information with airlines, hotels, transport providers, insurers, visa-related service providers, tour operators, or other third parties involved in delivering the requested service. We share only the information reasonably needed to process or support the service.

4. Booking and Document Information

Some travel services require sensitive or important information, including passport data or travel document details. Customers are responsible for ensuring submitted information is accurate, current, and lawful to share for the requested travel service.

5. Cookies and Website Usage

Our website may use basic analytics, technical logs, or cookie-based functionality to improve browsing performance and understand general visitor activity. This information is typically used to maintain and improve the website experience.

6. Data Security

We take reasonable steps to protect the information we handle through operational and technical measures. However, no website or transmission method can guarantee absolute security.

7. Data Retention

We may retain information for as long as necessary to respond to your request, manage your booking, comply with supplier or administrative requirements, maintain records, or resolve service-related issues.

8. Third-Party Services

Our website or services may rely on third-party platforms, booking systems, payment services, communication tools, or supplier systems. Their privacy and data-handling practices may apply separately when your information is processed through those systems.

9. Your Choices

You may contact us if you want to correct basic information you have submitted through our website or if you have questions about how your inquiry information is being used.

10. Policy Updates

Segal Aviation may update this Privacy Policy from time to time to reflect service, operational, or legal changes. Updated versions will apply once published on this website.

11. Contact

If you have privacy-related questions, please contact us at [email protected].